Bel Air Skin Science Privacy Policy

This Privacy Policy is effective as of January 1, 2016.
You linked to this Privacy Policy ("Privacy Policy") via a product website owned by Duo Labs, LLC ("Company"). The Company's network includes numerous product marketing websites (the "Websites"). The Privacy Policy is in effect for all Websites owned and operated by the Company. By using any of the Websites, you signify that you have read, understand and agree to be bound by this Privacy Policy.

This Privacy Policy applies to all online communication with Websites owned by the Company. When you provide us with online information through any of the Websites, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Please note that your visit to any of our Websites is subject to this Privacy Policy and the terms and conditions of use posted on that website.

Information Collection

We only collect personally identifiable information about you via our Websites when you provide it in connection with a request for a product, service, or information. You may browse our Websites without providing any personal information; however if, for example, you decide to place an order, we will ask you for your name, delivery and billing address, phone number(s), email address, credit card number and its expiration date. If you choose to complete a user registration form, survey or sweepstakes entry form, we may ask you for information such as your contact information (e.g., name, e-mail address and mailing address), age group or birth date. Occasionally, we may also ask you for other information such as gender, income level, and information about your prior experiences with the Company's products. When you submit your personally identifiable information on one of the Websites, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular, your IP address, browser, city, time zone, referring URL, and operating system. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics, developing marketing plans, customizing content, and improving the Website. We may share or transfer such aggregate, non-personally identifiable information with or to our affiliates, licensees and partners.

All of our Websites are intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at support@belairskin.com if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable.
You verify that any contact information provided to the Company, including, but not limited to, your mailing address, shipping address, e-mail address, residential phone number, and mobile phone number is true and accurate. You further verify that you are the telephone subscriber and/or that you own any telephone numbers that you provide to the Company. You acknowledge that by voluntarily providing your telephone numbers to the Company, you expressly agree to be contacted at the telephone numbers you provide

Use/Disclosure of Personal Information

The Company and its affiliates and subsidiaries may use the information that you provide to fulfill your request for a product, information, or other service, or respond to an email or other request, as well as to create and deliver to you our newsletters or surveys, communications containing product information, usage tips or promotions, help improve our Websites or services, or customize visitors' experience at our Websites. The Company may also make your name, email address, mailing address and/or telephone number available to carefully selected business partners, vendors and other third party organizations to provide you with information about products, services and special offers we think may interest you or to improve our products, services and advertising. Many of our users find this a valuable and time-saving service.

We want to communicate with you via email correspondence only if you want to hear from us. If for any reason you would no longer like to receive email messages from the Company, you can click here to remove yourself. In addition, if you do not want us to share your personal information with third party organizations, you can email us at support@belairskin.com to remove yourself. Please allow up to 10 days for us to process your request.

Please note, if you opt not to receive marketing emails from the Company, you may still receive "transactional" email messages regarding your order (i.e. order confirmation, shipping information, customer service notifications, etc.) If you have questions or concerns regarding this statement, please contact us at support@belairskin.com.

We may contract with companies or individuals to provide certain services including email and hosting services, credit card processing, shipping, data management, surveys and marketing, promotional services, to assist in preventing or deterring fraud, etc. We call them our Service Providers. We may share personally identifiable information with Service Providers solely as appropriate for them to perform their functions, but they may not use such information for any other purpose.

We do not share your credit card information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order.
Finally, the Company may in its sole discretion disclose personal information in special cases: (1) when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights of the Company or to anyone that could be harmed by such activities; (2) when we believe in good faith that the law requires it; (3) to any third party who may acquire the Company; and (4) in situations involving threats to the physical safety of any person.
You acknowledge that telephone calls to or from the Company may be monitored and recorded and you agree to such monitoring and recording.

Ensuring Your Security

We use Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information. Please note, however, that although we employ industry-standard security measures to safeguard the security of your personal information, no transmissions made on or through the Internet are guaranteed to be secure.

Safe Shopping Policy

Our policy is that you pay nothing if unauthorized charges are made to your card as a result of shopping on one of our Websites. It is determined that under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Technology Utilized

Like many e-commerce websites, we employ several commonly used technologies on the Website: cookies, clear gifs, networking traffic monitoring and active scripting. We use these to monitor the performance of the Website, measure its effectiveness, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our Websites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.

"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. If you disable cookies, you may be unable to order or use other features of our Website. If you experience any problems, please email us at support@belairskin.com.

Third Party Cookies: Our Websites use remarketing services such as Google Analytics Advertising Features and Google Ad Words. These services collect data pertaining to your past visits to the Websites and use cookies to collectively present advertisements tailored to your interest (“Remarketed Ads”). These Remarked Ads may appear on certain third party websites, including but not limited to, Google search results page, websites within the Google Display Network, or any other third party vendor network. If you prefer not to receive Remarketed Ads, you can set your preferences HERE or you can OPT-OUT of all Remarketed Ads by visiting OPT-OUT.

"Clear gifs" (also known as "web beacons" or “pixel tag”) are tiny graphics with a unique identifier, similar in function to cookies, and are used to help us better optimize our advertising.

"Network traffic monitoring" is programming that monitors and analyzes network traffic, and can be used to capture data being transmitted on a network, including plain-text data and computer IP addresses.

"Active scripting" is programming code that is designed to collect information about your interactions with the Website, such as which links you click on. The code is temporarily downloaded onto your computer or mobile device from our server or a third party service provider, is active only while you are connected to the Website, and is deactivated or deleted thereafter.

We may combine automatically collected Website usage information with your personal information. In those cases, we will apply this Privacy Policy to the combined information.

Do Not Track Signals

Some web browsers offer a "Do Not Track" ("DNT") signal. A DNT signal is a HTTP header field indicating your preference regarding tracking or cross-site user tracking. Although we are currently unable to honor DNT signals, we do not collect personal information when you visit our Websites unless you provide such information to us.

Changes to Privacy Policy

Please note that we may change this Privacy Policy at any time, without notice. Be advised that all changes will be effective immediately upon our posting the changes to this Privacy Policy. It is recommended that you visit this page from time to time to receive the latest information on our privacy practices.

How to Contact Us

Do you have a question or concern? We’re here to help you in any way that we can. Feel free to give us a call or e-mail us. Giving you an extraordinary experience is first and foremost in everything we do.
To reach us by phone: (855) 263-0066

To reach us by email:
support@belairskin.com

To reach us by regular mail:
Attention: Bel Air Skin Science Customer Service
8383 Wilshire Blvd #800
Beverly Hills, CA 90211

This Privacy Policy was last updated on: 2-22-2017